Frequently Asked Questions
Table of Contents
What if something went wrong after launching my website?
The web is a very wild environment, and sometimes glitches happen after launch. We take care of all issues during our maintenance and technical support agreement.
Do you work with international clients?
Yes, we serve clients from USA, Europe, and the Middle East.
How much do you charge for website maintenance and technical support?
We charge a flat monthly fee for corporate websites maintenance and technical support service. Check the service level agreement SLA on https://www.mitchdesigns.com/technical-support/
How much would it cost me to build an eCommerce website?
We charge our client based on monthly retainer fee + revenue share amount from the monthly orders. Our revenue share percentage is a range from 5% to 15% different from industry to another.
Do you build Arabic websites?
Yes, we do. Beautiful ones. That's actually our specialty.
Do you offer copywriting service for my website?
Yes, we do. We can help you developing the best copy that fit your audience and business. Because we believe that content is king, our creative copywriters start with deep business research, marketing, and SEO analysis before they compose your website copy.
Do you offer SEO service?
Yes. Only on-page SEO. We don’t offer backlinks.
What are the services included in your technical support program?
Please take a look at our maintenance and technical support page at https://www.mitchdesigns.com/technical-support/
Who owns the source code after you launch the website?
What are the technologies you are using for my website?
How long would it take to build an eCommerce website?
Around 16 to 20 weeks from the design phase to the launch phase. Excluding, the time spent from our client to prepare the products titles, descriptions, images, and any text content for the store pages.
What kind of CMS are you going to use in my website?
WordPress. Our favorite.
Do you use ready made templates / themes?
Never. We prefer our designs.