Got A Question? Look here.

Can’t find an answer? Email us at agency@mitchdesigns.com

  • What is a Guest Checkout?

    Meaning your store does not force your customer to sign up with a password in order to buy your product. However, a guest customer will fill in the checkout form with her/his name, email address, mobile number, shipping address.

  • Who can manage my company blog?

    We can support this. Make sure you choose SEO & Blogging service when you order our business website packages.

  • Who will upload the content to my website?

    We can support to make your data entry and all the administration work related to your business website. Make sure you choose Website Administration service when you order our business website packages.

  • Who will write my website marketing copy?

    We can support you on this, we offer website copywriting service. Make sure you choose Website Copywriting service when you order our business website packages.

  • Do I need a blog & SEO service for my business?

    Yes, you do. The more interesting content developed to your targeted audience on your website, that answers their search queries on Google, you will definitely benefit from this traffic and turn into customers. SEO stands for Search Engine Optimization, this service is essential for your business to let your customers find your website on the first page on the Google results.

  • Are 6 pages enough for my business?

    If you are a startup or a medium-size business, then probably yes! You may need a page telling a story about your business and team, another for your services and products, a contact us page, your portfolio .. etc. and a homepage.

  • Do you offer photography service?

    No, we don’t offer photography service. However, we can help you find professional photographers.

  • Do you offer data entry service?

    Yes, we do. Data entry service is an optional service, we can upload the website copy, images and videos including all the related on-page SEO work.

  • What if something went wrong after launching my website?

    The web is a very wild environment, and sometimes glitches happen after launch. We take care of all issues during our maintenance and technical support agreement.

  • Do you work with international clients?

    Yes, we serve clients from USA, Europe, and the Middle East.

  • Do you build Arabic websites?

    Yes, we do. Beautiful ones. That's actually our specialty.

  • Do you offer copywriting service for my website?

    Yes, we do. We can help you developing the best copy that fit your audience and business. Because we believe that content is king, our creative copywriters start with deep business research, marketing, and SEO analysis before they compose your website copy.

  • Do I need to be a developer to manage my website and upload my content?

    No. You don’t have to be a developer. You need to master on-page SEO, WordPress Dashboard, and digital marketing.

  • Can you manage my website after launch?

    Yes. Including data entry, photo resizing & optimization, and on-page SEO.

  • How long would it take to build a website from scratch?

    Around 16 weeks.

  • Do you offer SEO service?

    Yes. Only on-page SEO. We don’t offer backlinks.

  • I have Joomla / Drupal website, can you maintain it?

    Unfortunately No. We only maintain WordPress websites.

  • Who owns the source code after you launch the website?

    You.

  • How many design revisions do you offer in your proposal?

    Two revisions.

  • Do you offer logo/brand design service?

    No, we don’t offer logo/brand design at the moment.

  • What is the difference between UX Design and UI Design?

    User experience design UX where we take care more about user research, user interactions with the website or app, the final output will be wireframes. While the user interface design UI where we take care of the colors, visuals, typography design, icons, all the polishing work needed.

  • How long would it take to complete an interface design for my website?

    8 weeks.

  • Do you use ready made templates / themes?

    Never. We prefer our designs.

  • What if I already have a web hosting?

    If it meets the Content Management System CMS requirements, we are going to use it, if not, then you need to upgrade it or change it.

  • Do you sell domain names?

    No. We prefer you buy them from any domain registrar, like Namecheap.com

  • I have my own hosting provider, GoDaddy for example, can you upload my website there?

    We recommend a list of companies to host your website with. GoDaddy is not one of them. The reliable hosting environment helps us to provide a fanatical maintenance and technical support service after launch.

  • Where do you host my website?

    We like to host websites on Rackspace, Linode, MediaTemple, and Digital Ocean. These companies have data centers in the USA, Central Europe, and Singapore.

  • What are the technologies you are using for my website?

    PHP – MySQL – WordPress – HTML – CSS – JavaScript

  • How long would it take to complete my website development?

    Usually from 8 to 12 weeks excluding the design phase.

  • What kind of CMS are you going to use in my website?

    WordPress. Our favorite. 

  • How much do you charge for website maintenance and technical support?

    We charge a flat monthly fee for the corporate website maintenance and technical support service, and a fee for eCommerce websites based on the monthly average conversions. Check the rates on https://www.mitchdesigns.com/technical-support/

  • Is there any payments I am committed to pay after I launch my website?

    Mainly the yearly hosting charges, monthly maintenance & technical support fees, plus the yearly security certificate SSL.

  • How much would it cost me to design a mobile app?

    It depends on the scope of the app and its features. Mid-range mobile app UX and UI design varies from $3000 to $5000

  • How much would it cost me to build an eCommerce website?

    It depends on the customers’ features, and the backend features, also the number of products SKUs, interface languages, payment options, and shipping methods. An estimated price would start from 70,000 EGP.

  • How much would it cost me to build a corporate website?

    It depends on the visitors’ features, the backend features, the number of pages, and the interface languages. An estimated price would start from 50,000 EGP.

  • Can I cancel the monthly maintenance?

    Yes, you can. You pay us your maintenance fees either quarterly or yearly in advance, at any time, if you want to stop our maintenance and support services, you let us, and we give you a full access to maintain your website yourself.

  • What if something went wrong after launching my website?

    The web is a very wild environment, and sometimes glitches happen after launch. We take care of all issues during our maintenance and technical support agreement.

  • How much do you charge for website maintenance and technical support?

    We charge a flat monthly fee for the corporate website maintenance and technical support service, and a fee for eCommerce websites based on the monthly average conversions. Check the rates on https://www.mitchdesigns.com/technical-support/

  • I have Joomla / Drupal website, can you maintain it?

    Unfortunately No. We only maintain WordPress websites.

  • What are the services included in your technical support program?

    Please take a look at our maintenance and technical support page at https://www.mitchdesigns.com/technical-support/

  • How long do you support my website after launch?

    Our maintenance & support agreement is in place starting the launch event for one year.